FAQ

Frequently Asked Questions

 

1. How do you protect the chocolate from melting?

Answer:  We use ice packs to ensure your chocolate will arrive as it was packed.

2. What is your Return Policy?

Answer: Your satisfaction is very important to us. For any questions, comments, or concerns you may contact us at 716-824-3489. We will be happy to help you!

3. What browsers do you support?

The following table identifies the browsers supported for the Sponge Candy Online Store. We drop support when usage falls below 2%. The browsers are sorted by popularity, with the most popular browsers at the top. Please ensure your device has one of the support browsers.

Desktop
Google Chrome (latest edition)
Firefox (latest edition)
Internet Explorer 11
Safari (latest edition)
Microsoft Edge (latest edition)
Mobile
Android Chrome Browser (latest edition)
iPhone Safari Browser (latest edition)