Shipping

 

We take as much care in shipping your Sponge Candy order as we do in making our delicious confections. We offer overnight , 2nd day, and standard (up to 7 business days) shipping.

 

Because temperatures vary across the country, we may choose not to ship over the weekend in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Monday deliveries. Shipments to an APO/PO address must be sent via standard shipping and cannot be guaranteed to arrive by a specific date. These orders may take up to 14 business days to be delivered. Platter’s Chocolates currently ships to U.S. addresses only; for Canadian and International ordering information, please call (716) 824-3489.

 

During the warmer months of the year, the temperatures across the U.S. pose a threat to shipping chocolates without causing damage. In order to insure that your chocolate reaches its destination in good condition in good condition, we suggest purchasing a reusable ice pack.

 

From October 15th through March 15th, available shipping options include ground delivery, 2nd Day or Next Day Air. Options for shipment to warm weather states (including AL, AR, AZ, CA, FL, GA, HI, LA, MS, NM, NV, SC, TN and TX) REQUIRE 2nd Day and Next Day Air.

 

From April to September, available shipping options within New York State include ground delivery, 2nd Day or Next Day Air. Shipment to all other states is handled by 2nd Day or Next Day Air.

 

Regardless of the season, we suggest that someone be available at the address on the expected delivery day (Recommendation: Shipment to a business address).

 

Shipping Deadlines

 

Because temperatures vary across the country, we may choose not to ship over the weekend to ensure premium quality upon arrival. For this reason, we cannot guarantee Monday delivery.

 

Standard Shipping
Most orders placed by 1pm ET will be processed the following business day and will ship out to arrive within 7 business days. Please note that due to the perishability of our product, we do not ship out on Fridays, Saturdays, or Sundays.

 

2nd Day Delivery
Most orders placed by 1pm ET will be processed the same day. If your order is placed after 1pm ET, it will be processed on the next business day. Please note that 2nd Day Delivery orders placed after 1pm on Wednesday will not ship until the following Monday.

 

Overnight Delivery
Most orders placed by 1pm ET will be processed the same day. Orders placed after 1pm ET will be processed on the next business day. Please note that Overnight Delivery orders placed after 1pm ET on Thursdays will not ship until the following Monday.